City Operations Lead
Operations Gurugram first, then Delhi and NoidaFull-time
Own day-to-day operations for a city: cleaners, supervisors, quality and society relationships.
What you will do
- Run daily operations across all live societies in your city
- Hire, train and manage society supervisors and cleaners
- Own service quality: photo-proof compliance, ratings and complaint resolution
- Work with society managers and RWAs to keep every site running smoothly
What we look for
- 3+ years running field operations (home services, facility management, logistics or similar)
- Has managed a team of 20 or more field staff
- Comfortable with early-morning operations and working from a dashboard
- Hindi and English